Connect your Crazy Domains Domain to your website

/ Support / Guides / Domains / Connect Existing Domains / Crazy Domains

1. Sign-in to Dazzly and go the 'Domains' page

   Firstly, login to dazzly and go the 'Domains' page in the menu. Click the blue 'Connect Existing Domain' button.

   

2. Add your existing domain

   In this example we'll be using our existing domain: mountalbert.co.nz

   Enter your existing domain name (without the www) and then press 'Add Domain'. Once you have done this it will take several seconds to process after which you should then see your domain added with the status: Pending

   

   

3. Click the blue 'Setup Required' button

   This will open up a window showing you the next steps you need to take. Dazzly will attempt to detect which provider your domain is currently with and direct you to the correct guide.

   You should see a red 'required' label next to Step 1 along with the first DNS record we need to set.

   

   

4. Login to your Crazy Domains account

   Login to your Crazy Domains account and select your domain, for this example we're using mountalbert.co.nz

   

   

   If you have an existing website online or if you're not comfortable making changes to your domain records, get in touch with your local IT support and they can help you through this guide.

5. Create the record from Step 1

   Click 'Add Record' from the dropdown menu.

   

   

   Copy the text from the first line of Step 1 into the first input text box next to the 'CNAME Record' label.

   

   Copy the text from second line in Step 1 into the input field.

   

   Click the 'Update' button to add the record.

6. Wait for the record to be verified

   After successfully adding the CNAME record from Step 1, we need to wait a few minutes for Dazzly to verify the record. You can periodically click the 'Check Status' button to check if is has been verified.

   Please note in rare cases it can take up to 48 hours for Domain record changes to take effect.

   

   If the record is still not verified after 15-30 minutes or so please contact support and we can look into this for you.

7. Create the record from Step 2

   Once the record from Step 1 is verified, you should see a green 'complete' label next to Step 1. Step 2 should now be showing another CNAME record. If no new record is showing, click the 'Check Status' button to check again.

   Back in Crazy Domains we need to check for an existing 'A' record for www. If this record exists then click the Delete button and then Update.

   

   Now add another new record by clicking 'Add Record' from the dropdown menu.

   

   

   Enter www into the first input field next to the domain name. Then copy the value from Dazzly into the second input field.

   

   Click the 'Update' button to save the record.

8. Create the record from Step 3

   In Crazy Domains, under 'A Records' in 'DNS Settings' we want to update the record that is blank, e.g. .mountalbert.co.nz ( no characters/letters before the domain name). Copy the 13.211.41.71 into the second input field.

   

   Click the 'Update' button to update the record.

9. Wait for the records to be verified

   Like the first record we had to enter, these last 2 records will also take a few minutes to verify. You can click the 'Check Status' button to periodically check this.

   

   If the record is still not verified after 15-30 minutes please contact support and we can look into this for you.

10. Your existing domain is successfully connected to your Dazzly website!

    Once the last 2 records are verified, your domain is now connected to your Dazzly website. Sometimes it can take several minutes for this to fully take effect across the Internet, but you should be able to type your domain into your browser to visit your new website!

    

    

    If your website is still not showing after 1 hour, please contact support and we'll look into this further.